Last updated: 07 December 2025
At Devi Pickles (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and place orders.
1. Information We Collect
- Contact details: Name, email address, phone number and delivery address when you place an order or create an account.
- Order information: Products purchased, transaction amount, payment method (handled securely by payment gateways).
- Technical data: IP address, browser type, device information and basic usage data collected via cookies or similar technologies.
2. How We Use Your Information
- To process and deliver your orders.
- To send order updates, delivery notifications and support.
- To improve our website, products and customer experience.
- To send you promotional emails or offers (only if you opt-in; you can unsubscribe at any time).
3. Cookies & Similar Technologies
We use cookies and similar technologies to remember your preferences, understand how you use our website and improve performance. You can control cookies through your browser settings, but disabling them may affect certain features.
4. Payment Processing
All online payments are processed securely by trusted third-party payment gateways (such as Razorpay). We do not store your full card details on our servers. Please refer to your payment provider's privacy policy for more information.
5. Sharing of Information
We may share your information with:
- Delivery partners and couriers to complete your order delivery.
- Payment processors to handle transactions securely.
- Service providers who help us operate the website (subject to confidentiality obligations).
We do not sell or rent your personal information to third parties for their marketing purposes.
6. Data Retention
We retain your information for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer required, we will delete or anonymise it securely.
7. Data Security
We use reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, where applicable (for example, once we no longer need it for legal or operational reasons).
- Opt out of marketing communications at any time by using the unsubscribe link or contacting us.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Address: Devi Pickles, Warangal, Telangana, India
Email: devispicypickles@gmail.com
Phone: +91 8500156333
WhatsApp: Chat with us on WhatsApp
12. Governing Law & Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this policy or our handling of your data shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.